Candidate Testimonials

I have worked for New Directions since July 2006 and have been in constant work since this time. I have always been offered training and personal development opportunities and feel supported in all choices I make.

Luci Hyde – Support Worker

I have always felt supported and valued at New Directions (Recruitment) Ltd. The overall quality of service and care for staff is always of a high standard.

Stevie Sellers – Child Care Worker

I registered with New Directions (Recruitment) Ltd in May 2006. I think the service that the Domiciliary and Social Care Team provide is very good and very professional. I have always been offered regular work and been paid on time. I have recently started a NVQ Level 2 in Social Care through New Directions.

Yvette Marshall – Care Assistant

My new role is going really well and I am absolutely loving it. I want to thank New Directions for all your help and hard work getting me the position that I wanted.

R.Carlsson – Residential Support Worker

I wanted to let you know how grateful I am for the help and support you gave me recently. At that time, I already had an interview for a social work post pending and even though this was not arranged through New Directions, you encouraged me to attend and gave me advice about interview techniques etc.

After speaking with you I felt much more confident and I am happy to say that I was successful and am now looking forward to my new role. I have found you to be a most professional and supportive agency.

Thank you once again.

Julia Vernon – Family Centre Manager

I really enjoyed working with people within very different Social Care sectors, as with this work that New Directions offered,  I gained new experience in many different areas of Social Care.  I also felt cared for in the years when I needed to pay my university fees (and all other bills) as I got offered more than enough work to do so through ND!

I appreciated that members of team at ND team spoke to me respectfully and made me feel appreciated. I am also very grateful for all the training (and supervisions) provided, as this helped me to increase my knowledge about different subjects within Social Care, meet other members of ND and discuss questions about work itself.

Overall an amazing experience!

Andreja Golicnik

Client Testimonials

Excellent service provided. New Directions (Recruitment) Ltd have covered shifts at extremely short notice, even over the Christmas Period.

Steve – Innovate Trust

We work very closely with the New Directions Social Care Recruitment and Training departments and have always received the most professional and comprehensive service from them. They provide us with a dedicated account manager who is able to respond to our specific needs and their training department works closely with us to provide bespoke training specific to our needs within the social care & social work sector – An Excellent service all round.

Director of Children's Services

New Directions in Cardiff are one of the best Agencies you could use, they have never let us down. The team always manage to cover our shifts generally at very short notice. The standard of their candidates is exceptional and they always manage to place the right candidate within our homes.

We would highly recommend anyone who needs to use a recruitment agency for their requirements. They are all so professional and polite even under times of stress from the customer..!.. Contact them immediately for all your recruitment needs they never let you down.

Adolescent Care Unit

Right from the outset of the working relationship between New Directions and Greenfarm / Tresillian, ND have provided an excellent service, both in terms of efficiency and financial competitiveness.

A key area where New Directions excel is their ability to cover shifts at short notice. In a hostel environment, shift cover is essential, fortunately ND have been able to rise to this challenge, without compromising standards.

We also rely on the need for new workers to gain an understanding of hostel work, as quickly as possible. I can confidently say that ND provide thorough inductions, and are very receptive when it comes to feedback on individual workers.

Adrian – Hostel Services Manager, Cardiff Social Services